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Temperature of your surroundings can affect charging speed just the same as the temperature will affect how fast the battery gets drained. But if this happens even after you did something to keep the heat down then I suggest getting it serviced.

Got that new ride with free EA charging? Here's a trick I discovered how to use it in the app. Super easy, I promise! Connect your Vinfast app to your car: Make sure the app recognizes your car (top left corner, shows VIN). Find an EA station: Go to navigation and tap the "charging" button...